Shipping and Delivery Policy
1. Shipping Process:
- Orders are processed within 1-2 business days after payment confirmation.
- Delivery time varies based on location and selected shipping method, typically ranging between 3-7 business days.
- We partner with trusted courier services to ensure timely and safe delivery.
2. Shipping Charges:
- Shipping charges are calculated at checkout based on the delivery location and package weight.
- Free shipping may be available for orders above a specified amount, as mentioned on our website.
3. Order Tracking:
- Once your order is shipped, you will receive a tracking ID via email or SMS to monitor the shipment status.
4. Delivery Address:
- Please provide a complete and accurate delivery address to avoid delays.
- We are not responsible for delivery failures due to incorrect or incomplete address details provided by the customer.
5. Delivery Issues:
- If a package is delayed, lost, or damaged during transit, please contact our support team immediately.
- Claims for lost or damaged items must be reported within 48 hours of delivery.
6. No Return Policy for Opened/Soldered Products:
- We do not accept returns for products that have been opened, used, or soldered.
- Ensure you verify product compatibility before purchase, as returns will only be accepted for unopened and unused items in their original packaging.
7. Refund Policy:
- Refunds will be issued only for canceled orders before shipment or wrong/damaged items received (subject to investigation).
- No refunds or replacements for products that have been tampered with, soldered, or physically damaged by the customer.
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